Social Media Community Guidelines
Thanks for visiting! All of us at Thrivent Bank hope you participate in the conversation and find value in the messages shared. Please review the following guidelines, disclosures and disclaimers for your participation on our social media pages. By participating on Thrivent Bank’s social media pages, you agree to these guidelines, disclosures and disclaimers. Thrivent Bank may update these guidelines, disclosures and disclaimers at any time in its sole discretion without notice. Your participation on these pages is also subject to each platforms terms and policies.
Product, Service or General Questions
Any comments, transactions, questions or concerns regarding any Thrivent Bank product, service or program should be addressed to the Thrivent Bank corporate office at bank@thrivent.com or at 866-226-5225.
Privacy and Security
Please note that when visiting any official Thrivent Bank social media page, you are also subject to the terms and conditions of Thrivent Bank’s Privacy Policy, and Terms of Use, as well as the individual social platform policies (i.e. X, Facebook, LinkedIn. etc.)
These social media pages are public platforms, and anything you post can be seen by others. To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers, account numbers, phone numbers or email addresses in any comment or post. If you do include personally identifiable information in your comment, your comment or post may be deleted.
Copyright and Intellectual Property
Please note the following copyright and intellectual property policies when visiting any Thrivent Bank social media page:
- Infringement on any party’s copyright, patent, trademark, trade secret, intellectual property or other proprietary rights, or right of publicity or privacy is strictly prohibited and is your sole responsibility.
- By submitting any content to our social pages, you warrant and represent that you have all necessary rights to post the content, and your posting of such content is in compliance with all applicable laws, including but not limited to privacy and intellectual property laws.
- Using our company pages to distribute unauthorized copies of copyrighted material, including photos, artwork, text, recordings, designs, computer programs or derivative works of such programs is strictly prohibited and subject to removal.
- Please note that by posting comments, ideas, or any other content on our social Pages, you are granting Thrivent Bank nonexclusive, worldwide rights to republish, redistribute or otherwise use this content in perpetuity in any way we see fit. This includes, but is not limited to, marketing and advertising materials.
Discussion Guidelines
- Join Discussion, Don’t Derail It– When you participate in a specific thread of comments, please keep your comments relevant to the conversation. Promoting your own agenda and/or changing the topic does not help the community. If you have a new topic you’d like to discuss, you can create a new post, submit it privately via our Contact Form, or call our customer service team at 866-226-5225.
- No Solicitation, Please– Do not solicit on these sites. This includes (but is not limited to) spamming, solicitation to join email lists or groups, direct mail marketing materials or other advertisements.
- Be Nice– We reserve the right to delete comments or posts we deem to be:
- Profane, obscene, inappropriate, disruptive, or unrelated.
- Indecent or sexually explicit material of any kind—including masked profanity where symbols, initials, intentional misspellings, or other characters are used to suggest profane language.
- Threats; personal attacks; abusive, defamatory, derogatory, discriminatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.
- False, inaccurate, libelous, or otherwise misleading in any way.
User-generated (UGC) terms & conditions
We love your post and believe others would benefit from seeing it on Thrivent Bank’s social media. But we want to make sure it is ok with you. If you agree, please provide your permission for Thrivent Bank to share your post, including any images or other media it contains, by replying to our comment on your post with #accept.
By providing your permission, you:
- Confirm that you own the content of the post, including copyright to any images or other materials that appear in it, and no one else has any claim to the content.
- Grant a license to the post and its content allowing Thrivent Bank to share it on Thrivent Bank social media.
- Agree to allow Thrivent Bank to use the name, image, and likeness of anyone in the post to promote Thrivent Bank and its programs on social media; you confirm that you have obtained relevant permission from everyone appearing in the post and that you are the parent or guardian of anyone in the post who is a minor.
- Understand that you will not be able to review how Thrivent Bank shares your post and that you will not be paid any royalties or other fees.
If you don’t agree to these terms, we completely understand; no further action is required. Please email us at boxbankmarketing@thrivent.com if you have any questions. Thanks!
Reminders
We may occasionally post links to third-party sites when we think you’ll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, site or company.
Thrivent Bank reserves the right (but not the responsibility) to remove any posts, without notice. If Thrivent Bank doesn’t remove a post, that doesn’t mean that Thrivent Bank endorses its content or views.